Tools & Frameworks
Practical utilities, checklists, and frameworks to improve your guest experience.
Tools Coming Soon
We're building practical tools to help you deliver five-star service consistently.
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Five-Star Readiness Checklist
Audit your current guest experience against five-star standards.
Guest Expectation Gap Analyzer
Find where guests might get confused or frustrated.
Pre-Arrival Message Framework
Templates that set the right expectations before arrival.
Service Coverage Map
Visualize what guests need answered at each stage.